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Grey Brick Wall

Common Queries

Providing expert guidance and solutions leads to various client queries. Explore some of the frequently asked questions below. If you don't find the information you need, feel free to reach out to us. Your queries matter to us.

  • What does renovating my business involve?
    Renovation focuses on improving your business by addressing inefficiencies, upgrading systems, and creating a more scalable and efficient operation.
  • How is business renovation similar to renovating an airplane in mid-flight?
    Renovating a business is like upgrading an airplane while it’s flying—you can’t pause operations to rebuild from scratch. Customers still need service, employees rely on continuity, and daily operations must run smoothly. Like fine-tuning an engine or upgrading navigation systems mid-air, business renovation requires precision, adaptability, and strategic planning to implement changes without disrupting momentum. It’s about making improvements while maintaining altitude, ensuring a stronger, more efficient business for the journey ahead.
  • What are the main steps in your renovation process?
    Our process includes an in-depth evaluation, identifying areas for improvement, creating a tailored growth plan, and implementing changes to streamline operations and maximize profitability.
  • Do I need to pause operations during the renovation?
    No, our goal is to minimize disruptions. We work closely with your team to integrate changes seamlessly while maintaining day-to-day operations.
  • What kind of businesses can benefit from renovation?
    Businesses experiencing stagnation, inefficiencies, or those looking to scale sustainably can benefit. Our approach is customized to suit various industries and challenges.
  • How do I know if my business needs renovation?
    If your business faces inefficiencies, declining profitability, or struggles to scale, it may be time for a renovation. Our business help check can help identify specific needs.
  • What happens after the renovation is complete?
    We don’t just leave you with the blueprints. Post-renovation, we offer support to help implement systems, track progress, and ensure your business continues thriving long-term.
  • What are the 5 Stages of Business Growth?
    The 5 Stages of Business Growth—Problem-Founder Fit, Solution-Market Fit, Systematize, Scale, and Sustain—help businesses understand where they stand and how to move forward. Each stage builds the foundation for sustainable scaling and efficiency.
  • How does the SSO framework improve operations?
    The SSO (Standardize, Systematize, Optimize) framework ensures operational excellence by creating consistent processes, scalable systems, and continuous improvement loops. It transforms chaos into streamlined efficiency.
  • What is REAL-I Scoring, and how does it work?
    REAL-I Scoring (Risk, Effort, Actionability, Lifetime Value, and Impact) is a prioritization framework used to rank projects or initiatives based on their strategic value and feasibility. It helps focus efforts on high-impact activities.
  • What are the benefits of using the 5 Stages of Business Growth framework?
    The 5 Stages framework helps businesses diagnose their current stage and provides a clear roadmap for progression. It ensures each stage—Problem-Founder Fit, Solution-Market Fit, Systematize, Scale, and Sustain—is addressed in the right order to avoid stagnation or inefficiencies.
  • How does SSO help renovate my business?
    The SSO framework—Standardize, Systematize, Optimize—streamlines operations by creating consistent, repeatable processes. This approach eliminates inefficiencies, ensures scalability, and makes it easier to adapt to growth or market changes.
  • What is REAL-I Scoring, and why is it effective in renovation?
    REAL-I Scoring evaluates projects or processes based on Risk, Effort, Actionability, Lifetime Value, and Impact. By prioritizing initiatives with the highest strategic value, businesses can focus on improvements that deliver the greatest ROI.
  • What role does the Freedom in a Frame methodology play in renovation?
    Freedom in a Frame balances clear systems and operational boundaries with the flexibility to innovate and adapt. It ensures that business renovations align with both current needs and long-term goals.
  • How do I know if my business is ready to scale?
    A readiness assessment will help evaluate your business’s operational strengths, resource allocation, and market fit, ensuring you’re prepared for sustainable growth.
  • What is Freedom in a Frame?
    Freedom in a Frame is our proprietary system for structured business scaling. It provides a framework that combines flexibility and operational structure, enabling your business to scale efficiently without sacrificing agility.
  • What role does feedback play in your growth strategy?
    We maintain continuous feedback loops with team members, customers, and partners. This feedback informs decision-making, helping to keep our growth strategies aligned with customer needs and internal capabilities.
  • What stages of growth does Catalyst help with?
    Catalyst supports businesses at various stages, including early growth, systematizing operations, scaling, and sustaining long-term success, using a structured approach to guide you through each phase.
  • What types of businesses benefit from Catalyst’s 7 First Principles framework?
    The Catalyst framework is designed for later-stage businesses that seek structured growth, operational clarity, and alignment with their core mission and values. Our approach benefits companies looking to break free from stagnation and achieve sustainable transformation.
  • How does the Freedom in a Frame approach drive growth?
    Freedom in a Frame balances structure and autonomy, providing teams with clear boundaries and systems while empowering them to innovate and operate independently. This approach fosters sustainable growth without sacrificing agility.
  • What is the ROI Process?
    The ROI Process—Reset, Optimize, Innovate—helps businesses break through stagnation by realigning priorities, refining processes, and implementing innovative solutions for growth and resilience.
  • How can the 5 Stages framework accelerate growth?
    By focusing on the specific challenges and opportunities at each stage, this framework helps businesses prioritize their efforts. For example, the Scale stage focuses on expanding capacity, while the Sustain stage ensures profitability and resilience over time.
  • How does Validated Learning enhance growth strategies?
    Validated Learning ensures every growth initiative is tested and refined through observation, hypothesis building, experimentation, and feedback. This systematic approach minimizes risk and maximizes impact.
  • How can REAL-I Scoring optimize my growth efforts?
    REAL-I Scoring ranks growth opportunities by their feasibility and strategic value. This ensures resources are allocated to initiatives that deliver the most meaningful results.
  • Why is Freedom in a Frame essential for sustainable growth?
    This methodology ensures that while businesses scale, they maintain operational clarity and team empowerment. It provides a framework that supports innovation without losing focus on efficiency.
  • How does the ROI Process align with growth initiatives?
    The ROI Process—Reset, Optimize, Innovate—reassesses current strategies, enhances efficiencies, and introduces innovative methods to drive sustainable growth. It’s a cyclical approach that keeps businesses agile and competitive.
  • What are the Eight Phases of Validated Learning?
    The Eight Phases—Observe, Ask, Predict, Prioritize, Design, Do, Decide, and Deploy—guide businesses through systematic innovation. This framework ensures every step is grounded in data and aligned with strategic goals.
  • What type of businesses do you acquire?
    We focus on acquiring service-based businesses that are well-established but struggling to scale or systematize. Ideal candidates have stable financials, a strong foundation, and potential for growth, especially in areas like marketing or bookkeeping. We look for businesses where the owner is ready to step back from day-to-day operations and wants to implement a clear succession plan.
  • What can I expect during the acquisition process?
    The acquisition process is designed to be collaborative and transparent. First, we define your goals, perform thorough due diligence to understand your business, and ensure our values and vision align. Once we agree on terms, we work together on a transition plan, focusing on maintaining continuity for your team and clients. Our approach is not just about acquisition but ensuring your business thrives post-sale.
  • Why should I sell to you instead of another buyer?
    We prioritize partnerships and value what you’ve built. Unlike typical buyers, we don’t look for a quick exit or dramatic overhauls. Instead, we aim to preserve your company’s legacy while improving its operations and scalability. By acquiring 51%, we retain the current structure while offering our expertise to help your business grow and succeed long-term.
  • How do you ensure my employees and customers are taken care of post-acquisition?
    We understand that employees and customers are the lifeblood of any business. Our post-acquisition plans always include an in-depth integration strategy to ensure minimal disruption. We focus on empowering your team with the tools and systems they need to continue delivering value, while maintaining strong relationships with your customer base.
  • What is the role of the 5 Stages framework in evaluating potential acquisitions?
    The 5 Stages help assess where an acquisition target stands in its growth journey. This evaluation ensures the acquired business is ready for integration and long-term scalability.
  • How does SSO streamline the integration of an acquired business?
    SSO establishes a uniform operating system across the acquiring and acquired businesses, reducing friction and ensuring consistent performance post-acquisition.
  • How can REAL-I Scoring prioritize post-acquisition initiatives?
    REAL-I Scoring ranks integration projects based on their impact and feasibility, helping focus resources on activities that align with long-term strategic goals.
  • How does the Eight Phases of Validated Learning apply to acquisitions?
    The Eight Phases guide post-acquisition integration by ensuring each change is data-driven, tested, and validated. This minimizes disruptions and ensures a smooth transition.
  • Why is the ROI Process critical during acquisitions?
    The ROI Process realigns the acquired business with the acquirer’s goals, optimizes operations for synergy, and implements innovative strategies to maximize value creation.
  • How does Freedom in a Frame ensure acquisition success?
    By balancing structure and autonomy, Freedom in a Frame empowers teams from both businesses to operate efficiently while aligning with the shared vision and goals.
  • What is your acquisition criteria?
    We look for businesses that: Have stable or flat revenue over the last three years Show a minimum net income of 10% and a gross profit margin of at least 30% Have an engaged management team and an owner willing to step back within 6-18 months Offer services complementary to our portfolio, like marketing, bookkeeping, or other service-based sectors Are aligned with our core values of candor, humility, integrity, passion, perseverance, empathy, and discipline
  • Will I still have a say in the business after the acquisition?
    Yes. We prefer a collaborative approach and aim to preserve the unique culture and values you’ve built. Post-acquisition, your input is critical, especially during the transition phase. Our goal is to ensure a smooth handoff while respecting your vision and legacy.
  • How does the 5 Stages framework support acquisitions?
    Understanding the 5 Stages of Business Growth ensures the acquired business has the systems and scalability to integrate smoothly and align with strategic objectives.
  • Why is SSO essential in acquisitions?
    The SSO framework ensures that acquired businesses can align with existing systems, creating consistency and scalability across operations while minimizing disruptions.
  • How does the ROI Process apply to acquisitions?
    The ROI Process helps assess an acquired business's current state, optimize its operations for better performance, and implement innovative strategies to maximize its value.
  • What happens if I’m not ready to fully exit right away?
    We understand that many business owners want a gradual transition. That’s why we offer flexible terms where you can stay involved at a reduced capacity. Over 6-18 months, we help ease the shift in leadership while ensuring the business continues to grow under new management.
  • What are the first steps if I’m interested in selling my business?
    The first step is a conversation. We’ll talk through your goals, your business’s current situation, and whether we’re a good fit for each other. If we both see potential, we’ll proceed with a comprehensive evaluation of your business, followed by defining terms and a detailed transition plan.
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